Customer service at meater.eu is responsible only for products purchased directly from meater.eu. This also applies to complaints and warranty claims.

Purchased directly from meater.eu?

Our customer service team will be happy to help with questions about your order or your MEATER, as well as with complaints and warranty claims. Please have your order number ready.

Purchased from another retailer?

If you purchased your MEATER in a store, from another online shop, or through a marketplace, please contact the respective seller directly. This applies to questions about your purchase as well as complaints and warranty claims.

We cannot handle these matters through meater.eu customer service. You can find your seller's contact details on your receipt or in your order confirmation.

Tips and instructions for all MEATER users

Our instructions and frequently asked questions are available to you regardless of where you purchased your MEATER.